Contact Us

Media Requests

For more information or to request an interview, please fill out the form below and a member of the BECU Public Relations team will respond shortly.

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Member and Communities Inquiries

If you are a BECU member or community representative with a request for the credit union, please review the list below for the most appropriate contact information or visit Contact Us on BECU.org. Referencing these resources will ensure your request is responded to in a timely manner.

  • Member Contact Center: For any member or account-related questions, please call our Member Care team at 800-233-2328 for help with your request.
  • If you use online banking (desktop or mobile app), you can also send a secure message as follows:
    • Online Banking: Once you sign in, click the circular Messenger icon floating in the lower right-hand corner of the screen. Type in your question in the “write a message” field to initiate a conversation.
    • BECU Mobile App: Once you log into the mobile app, click on the menu icon (three horizontal lines) in the top-right corner, then select Messenger. Type in your question in the “write a message” field to initiate a conversation.

Sponsorship and Donations Inquiries

For information on BECU’s sponsorship strategy, including how to submit a request, please visit the Community Giving section of BECU.org.