Contact Us

Media Requests
For more information or to request an interview, please contact members of the BECU PR team at mediacontact@becu.org.

Member and Communities Inquiries
If you are a BECU member or community representative with a request for the credit union, please review the list below for the most appropriate contact information, or visit Contact Us on BECU.org. Referencing these resources will ensure your request is responded to in a timely manner.

Member Contact Center: For any member or account-related questions, please call our Member Care team at 800-233-2328 for help with your request.

If you use online banking (desktop or mobile app), you can also send a secure message as follows:

Online Banking: Once you sign in, the Message Center is located at the top of the online banking webpage next to Search, Locations and Support. Select “Message Center” and then “Send Message.”

BECU Mobile App: Once you sign in, click on the three lines in the upper right hand corner of the screen and select “Messenger.”

Sponsorship and Donations Inquiries
For information on BECU’s sponsorship strategy, including how to submit a request, please visit the Community Giving section of BECU.org.